In order to speed up web browsing, web browsers are designed to download web pages and store them locally on your computer's hard drive in an area called "cache." Browser cache (also known as Internet cache) contains records of every item you have viewed or downloaded while browsing the internet. This includes CoreBridge. When you visit the same page for a second time, the browser speeds up display time by loading the page locally from cache instead of downloading everything again. However, this can cause issues when files become out of date. To correct this, you can clear your cache which will prompt your browser to request new files.


Clearing your Web Browser Cache Memory


Clearing your cache can help resolve loading or formatting issues when visiting websites. The steps vary depending on which browser you use. Below are links to detailed instructions for clearing your cache in each browser.


FireFox

Chrome

Microsoft Edge


When to Clear Browser Cache


While not required by any means, we recommend a cache clearing daily as part of your morning routine. This will often take care of problems before they occur, and will prevent any issues in the case that a small update goes out overnight. 


Clearing Site Cookies


Similar to clearing browser cache, clearing site cookies can help resolve loading or formatting issues as well. Cookies are small files that websites store on your device to remember preferences, login information, or track activity. Below are basic steps you can follow, organized by browser.

Note: These steps are for desktop.


Firefox

1. Click the three lines in the top right of the screen.

2. Select Settings / Privacy and Security.

3. Select Cookies and Site Data / Manage Data.

4. Remove all or select specific sites.


Chrome

1. Click the three dots in the top right.

2. Navigate to Settings / Privacy and Security / Cookies and other site data.

3. Click See all cookies and site data.

4. Remove All or search for a specific site and delete only its cookies.


Microsoft Edge

1. Click the three dots.

2. Navigate to Settings / Privacy, search, and services.

3. Under Clear browsing data, click Choose what to clear.

4. Select Cookies and other site data / Clear now.