Workflow tracks the entire lifecycle of a product, from its initial concept to final completion. Statuses are assigned to show you exactly where a product is within the workflow process.

For more information of Statuses, please see Statuses and Detailed Workflow.

Order Statuses can be updated in several areas of your system, including Quick Search, Order View Screen, and in the Queues.

There are 5 Order Statuses in CoreBridge:

• WIP  (Work in Progress):  Products that are currently being designed or produced.
• BUILT : All work has been completed but the customer has not received it yet.
• COMPLETED : The customer has received the product(s) BUT the order is NOT paid in full.
• CLOSED : The customer has received the product(s) AND the order is paid in full.
• VOIDED : The product(s) been voided and is not counted toward any sales numbers.

Note:  An Order in CoreBridge is not counted as a Sale and will not show up in Reports until it has a COMPLETED Order Status.  

Note: If you are using the QuickBooks sync tool, Orders will not be synced to QuickBooks until it hits a COMPLETED status.

Substatuses are detailed Product Statuses that allow you to customize your workflow.  For more information about substatuses, please see How to Create Substatuses.