Deleting a Contact in CoreBridge can help you keep your records clean and up to date. This article will cover the necessary steps.
Important Points
- Every account must have at least one active Contact. If a Contact is the only one on the account, the system will not allow it to be deleted.
- A Contact set as the Primary or Billing Contact cannot be deleted until it is reassigned. For these contacts, the Delete option will be disabled and replaced with a greyed-out Deactivate button.
- If a Contact is linked to an Estimate or Order, the Delete option will be replaced with Deactivate. See example below.
- Deactivated Contacts will move from the Active Contacts list to the Inactive Contacts section.
Navigate to Sales Module / Customers and select the appropriate Company.
1. Select the Contacts tab.
2. Select the Contact to be deleted.
3. Click on Delete Contact.
Example: