CoreBridge allows control of pricing on the customer level. There are three ways to control customer based pricing; assigning a pricing tier, part price overrides, and machine price overrides.
Changing the overall Customer Pricing Tier will change the customer's placement on the Discount Chart Table (Market-Based Pricing) or Margin Chart Table (Cost-Plus Pricing) for all parts and modifiers in the system. Part Price Overrides allow you to set a customer pricing tier or retail price for a customer on a specific part. Machine Price Overrides allow you to set a retail price for the customer when that machine is used.
NOTE: Customer Pricing Options affect BOTH Market-Based and Cost-Plus pricing.
This article will cover the following topics:
Clicking on a hyperlink of any customer's name will bring you to that customer's information page. Navigate to the Pricing Options tab to change pricing options for that customer.
NOTE: The user must have the Access Right for Able to Adjust Customer Specific Pricing enabled to make any changes.
Customer Pricing Tier
Pricing Tiers appear on the Discount Chart Table (Market-Based Pricing) or Margin Chart Table (Cost-Plus Pricing) for parts and modifiers in the system. By default, the higher the tier number, the higher the discount (Market-Based Pricing) or the lower the margin (Cost-Plus Pricing).
To change the Customer Pricing Tier, which will affect all parts and modifiers for this customer, select the desired tier number from the dropdown menu.
Customer tiers are numbered 1 through 8. Typically, customers with higher tiers receive higher breaks in pricing. Exceptions would be if the table was overridden with custom values that intentionally changed this.
Part Price Overrides
This section allows you to set a price tier or fixed retail price on a specific part for this customer.
NOTE: Price settings in this section take precedence over settings elsewhere in the system.
Changing the pricing tier for a specific part
- Navigate to the Part Price Overrides tab.
- Select a Part Category from the dropdown menu.
NOTE: A part must be assigned to a category in order to receive a part price override. Assigning parts to categories is covered in Part Categories.
- A list of the parts in that category will populate. Select a new tier from the Tier Override dropdown menu.
- Click Save Changes for each part.
Applying a Fixed Part Override
- Navigate to the Part Price Overrides tab.
- Select a Part Category from the dropdown menu.
NOTE: A part must be assigned to a category in order to receive a part price override. Assigning parts to categories is covered in Part Categories.
- A list of the parts in that category will populate. Type in the desired retail rate for the selected part. Type in the Percent of retail charged for the second side, if applicable.
- Click Save Changes for each part.
Machine Price Overrides
This section allows you to set a fixed retail price on a machine profile specifically for a customer.
NOTE: Machine overrides in this section take precedence over ALL other pricing settings elsewhere in the system, including those found on the Part Price Overrides tab.
Applying a Machine Price Override
- Navigate to the Machine Price Overrides tab.
- Entered the desired Retail Price per unit.
- Enter a Percent of Retail Charged for Second Side.
- Click Save
NOTE: Changes are saved by Machine Profile. If you want to allow a price override for a machine with multiple profiles, you must repeat the steps above for each profile.