The CoreBridge Training and Support teams use GoToMeeting, GoToTraining, and GoToWebinar as platforms to connect with you for meetings over the web. This allows us to share our screens or view yours if necessary, making it a very effective tool for both training and support.

Occasionally, you may experience issues in launching a session, or otherwise connecting to the GoTo session. While the CoreBridge team can usually resolve most issues in these instances, there are times that you may need to contact the support team at GoTo for additional assistance.

Below you'll find information for each platform, including links to test your computer's compatibility, as well as additional support information.

GoToWebinar

Before the webinar:

• Watch the GoToWebinar - Attendee QuickStart Video (4:23)
• Check your GoToWebinar Compatibility

Troubleshooting resources:

• Visit the GoToWebinar Troubleshooting page
  
  
  

GoToTraining

Before the webinar:

• Watch the GoToTraining Attendee QuickStart (5:13)

Troubleshooting resources:

• Visit the GoToTraining Troubleshooting page
  
  

GoToMeeting 

Before the webinar:

• Watch the GoToMeeting Attendee QuickStart (2:05)
• Check your GoToMeeting Compatibility  

Troubleshooting resources:

• Visit the GoToMeeting Troubleshooting page 

GoTo Support Contact Information

United States

• Toll-free: +1(833) 851-8340
• Long Distance: +1 (805) 617-7080
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Australia

• Toll-free: 1800091811 
• Long Distance: +61 (0) 291583297
  
  

United Kingdom 

• Toll-free: 0 800 031 4760
• Long Distance: +44 20 7851 8400

India

• Toll-free: 1800 266 9247
• Long Distance: +1 (805) 617-7080

Additional contact options can be found here.