The CoreBridge Ecommerce platform allows you to setup custom URL's for each storefront in addition to using the default URLs that are provided when your system is provisioned. You can configure these as subdomains such as storefront.yourdomain.com or as a top-level domain such as yourstorefrontdomain.com. If you have multiple storefronts, you can mix and match, meaning, one storefront can be configured with a subdomain, and another can be configured with a top-level domain.


It is important to be aware that there are different SSL requirements for using a subdomain structure vs a top-level domain structure when selecting a custom URL for your storefront:

  • Subdomain – You must have a wildcard SSL certificate for each distinct top-level domain that is being utilized for the subdomains (if you're using custom domains for your CoreBridge Management System, you may be able to utilize it for your storefront subdomains).
  • Top-Level Only – You can use a standard SSL


This article covers the following topics:


Custom Storefront URL - Subdomain

If you're setting up a custom subdomain for an Ecommerce storefront for the first time or for a new subdomain on a different top-level domain, you'll need to complete the following steps.


Contact CoreBridge Support

Notify CoreBridge Support at [email protected] that you wish to receive a certificate request (.CSR file) for a wildcard SSL. This may take up to two business days to process.

Include the following information with your request:

  • Storefront Id this will be applied to
  • Domain Name (including subdomain portion)
  • Organization Name (as it will be listed on the SSL)
  • Organization City (as it will be listed on the SSL)
  • Organization State (as it will be listed on the SSL)

Advanced Users Only

If you already have a certificate, you may skip requesting a CSR and provide a PFX certificate (.PFX file) with a valid private/public key pair.


Create CNAME Record

For your custom URL to work, you’ll also need to create a CNAME record for the custom subdomain URL you're planning to use. To do this, you’ll need to log into your domain/web hosting provider’s account management site that controls your domain’s DNS records.


Common domain hosting providers are GoDaddy.com, HostGator.com, BlueHost.com, and InMotionHosting.com. We recommend you review the documentation specific to your provider.

  1. Log into your hosting provider and navigate to the section where you can manage your domain's DNS settings.
  2. Following your hosting provider's documentation, to configure a new CNAME record with the following information:

    Name: Enter in the subdomain you want (most providers will auto-append your domain, if not, type it manually) The full name should look something like this: storefront.yourdomain.com. where yourdomain.com. is your actual top-level domain.
    TTL: 14400 (or provider default)
    Type: CNAME
    Record: ecomm-dns-verify.corebridge.net

  3. Save the entry.


Purchase Wildcard SSL

Once you've created the CNAME record, purchase a wildcard SSL using the .CSR provided by CoreBridge Support. If your SSL provider requires the server type, select the IIS option.


IMPORTANT NOTE:  YOU MUST PURCHASE A WILDCARD SSL. A STANDARD SSL WILL NOT WORK.


Once you’ve purchased the wildcard SSL, reply to your support ticket with CoreBridge and attach the newly purchased certificate (.CRT file).


After CoreBridge Support receives the new certificate, we will then activate the certificate on your account. This process may take up to 5 business days.

Once the certificate is correctly configured, you'll be able to use your new subdomain to access the storefront.



Custom Storefront URL - Additional Subdomain

If you're setting up an additional Ecommerce storefront with a custom subdomain that is based off an already configured top-level domain and wildcard SSL, you'll need to complete the following steps.


Create CNAME Record

For your custom URL to work, you’ll also need to create a CNAME record for the custom subdomain URL you're planning to use. To do this, you’ll need to log into your domain/web hosting provider’s account management site that controls your domain’s DNS records.


Common domain hosting providers are GoDaddy.com, HostGator.com, BlueHost.com, and InMotionHosting.com. We recommend you review the documentation specific to your provider.

  1. Log into your hosting provider and navigate to the section where you can manage your domain's DNS settings.
  2. Following your hosting provider's documentation, to configure a new CNAME record with the following information:

    Name: Enter in the subdomain you want (most providers will auto-append your domain, if not, type it manually). The full name should look something like this: storefront.yourdomain.com. where yourdomain.com. is your actual top-level domain.
    TTL: 14400 (or provider default)
    Type: CNAME
    Record: ecomm-dns-verify.corebridge.net

  3. Save the entry.



Contact CoreBridge Support

Notify CoreBridge Support at [email protected] that you wish to setup a subdomain for a storefront and that the wildcard SSL is already in place from an earlier setup. Also, inform them that the CNAME record has already been setup. This may take up to two business days to process.

Include the following information with your request:

  • Storefront Id this will be applied to
  • Domain Name (including subdomain portion)



Custom Storefront URL - Top-Level Domain Only

To use a custom top-level domain for an Ecommerce storefront, you'll need to complete the following steps.


NOTE:  This is only for pointing a top-level domain to an individual storefront and will NOT work with subdomains.


Contact CoreBridge Support

Notify CoreBridge Support at [email protected] that you wish to receive a certificate request (.CSR file) for a standard SSL. This may take up to two business days to process.

Include the following information with your request:

  • Storefront Id this will be applied to
  • Domain Name
  • Organization Name (as it will be listed on the SSL)
  • Organization City (as it will be listed on the SSL)
  • Organization State (as it will be listed on the SSL)

Advanced Users Only

If you already have a certificate, you may skip requesting a CSR and provide a PFX certificate (.PFX file) with a valid private/public key pair.  This will also eliminate the need to provide us with the CRT as noted below.


Create A & CNAME Record

For your custom URL to work, you’ll also need to create an A & a CNAME record for the custom URL you're planning to use. To do this, you’ll need to log into your domain/web hosting provider’s account management site that controls your domain’s DNS records.


Common domain hosting providers are GoDaddy.com, HostGator.com, BlueHost.com, and InMotionHosting.com. We recommend you review the documentation specific to your provider.

  1. Log into your hosting provider and navigate to the section where you can manage your domain's DNS settings.
  2. Following your hosting provider's documentation, to configure a new A record with the following information:

    Name (Host): @
    TTL: 14400 (or provider default)
    Type: A
    Record: 23.99.196.206

  3. Following your hosting provider's documentation, to configure a new CNAME record with the following information:

    Name (Host): *
    TTL: 14400 (or provider default)
    Type: CNAME
    Record: ecomm-dns-verify.corebridge.net
  4. Save the entry.


Purchase Standard SSL

Once you've created the CNAME record, purchase a standard SSL using the CSR provided by CoreBridge Support. If your SSL provider requires the server type, select the IIS option.


Once you’ve purchased the standard SSL, reply to your support ticket with CoreBridge and attach the newly purchased certificate (.CRT file).

After CoreBridge Support receives the new certificate, we will then activate the certificate on your account. This process may take up to 5 business days.

Once the certificate is correctly configured, you'll be able to use your new domain to access the storefront.


Renewing Your SSL

You should monitor the expiration date of your SSL to avoid interruption to your website availability. We STRONGLY recommend you renew your SSL at least 4 weeks prior to its expiration date and preferably earlier.


NOTE:  If you want to switch from a Standard to Wildcard SSL or vice versa, you MUST notify CoreBridge Support as part of your request to avoid broken storefronts.


Contact CoreBridge Support

To renew your SSL, you'll need to notify CoreBridge Support at [email protected] that you need a certificate request (.CSR file) to renew your SSL (standard or wildcard).

  • Storefront Id this will be applied to
  • Domain Name (including subdomain portion, if it's a standard SSL)
  • Organization Name (as it will be listed on the SSL)
  • Organization City (as it will be listed on the SSL)
  • Organization State (as it will be listed on the SSL)

Advanced Users Only

If you already have a certificate, you may skip requesting a CSR and provide a PFX certificate (.PFX file) with a valid private/public key pair.


Purchase Renewal SSL

Purchase the renewal SSL (standard or wildcard) using the CSR provided by CoreBridge Support. If your SSL provider requires the server type to generate the CRT, select the IIS option.

Reply to your support ticket with CoreBridge and attach the newly purchased certificate (.CRT file).


After CoreBridge Support receives the new certificate, we will then activate the certificate on your account. This process may take up to 5 business days.

Once the updated certificate is correctly configured, your storefront is all set for the duration of the SSL certificate.