Sales Tax in eCommerce is calculated automatically during checkout based on settings in CoreBridge.


New customers

Based on security settings new customers can register on your eCommerce storefront.  Sales tax on orders for new customers will be calculated based on your selected default tax group.  To view or edit your default tax group, navigate to Management Module > Locations > Tax Groups.



Existing customers

Sales tax on orders for existing customers in CoreBridge will be calculated based on the tax group selected for their Default Customer Location.  To view and or update a customer's default location, navigate to the customer record, and select the Information tab.



Tax exemption status will carry over eCommerce.  Customers set to tax exempt in CoreBridge will not have any sales tax applied to their eCommerce orders.  To check or edit a customer's tax exemption, navigate to the customer record, and select the Settings tab.