Payments on Work In Progress or Built orders can easily be edited when a payment is entered incorrectly.
NOTE: Payments must be edited before running a reconciliation.
Editing a Payment in WIP or Built Status:
- Navigate to the Order View Screen.
- Click on the Overrides tab.
NOTE: If the Overrides page is blank, you do not have permission to edit a payment. - Click on the Payments button.
- Click Edit Payment.
- Click Edit Payment.
- Update the existing payment.
- Include a reason for the change.
- Click Adjust Payment.