The Production Module provides a clear view of all Products as they move through the different stages of Production. From this screen, staff can quickly identify which Products are waiting to be produced, which are currently In Progress, and which have been Completed. Queues organize Products that are ready for physical Production, ensuring that work is completed in the right order and nothing is missed. For more information on Statuses, please see Statuses and Detailed Workflow.

Table of Contents

• Production Queue Filters
• Statuses in the Production Queue
  • Work In Progress (WIP)
  • Vended 
  • Quality Control Queue 
  • Installation Queue
  • Shipping Queue 
  • Awaiting Pickup Queue 
  • Upcoming Queue 

The Production Queues can be located by navigating to Production Module / Queues and selecting the appropriate Queue either from the Queues dropdown, or from the tabs located across the top.

Production Queue Filters

a. Headers at the top of the Queue can be used to filter the Orders or Estimates according to that particular attribute.

b. Save the filters you’ve selected by clicking the Pin icon. 

c. By default, each Queue displays all Products sorted by due date or follow-up date, with the most overdue items shown at the top so you can quickly identify what’s most urgent. You can adjust the view by clicking the Product Due header to re-sort the list, or by hovering over the question mark to see the Product Due Color Legend.

Statuses in the Production Queue

Each Queue in the Production Module has certain Statuses associated with it. When an Estimate or Order has that Status, it will display in the appropriate Queue.

Work In Progress (WIP) 

This Queue in the Production Module lists Products that are ready for physical Production.

A. WIP: In Production: Products with this Status appear in this Queue until they produced and moved forward in the workflow.

Vended 

Items in this Queue are designated for Production outside of your Center.

B. WIP: Vended Products: Includes any subcontracted or outsourced Products.

Quality Control Queue 

This Queue shows items that have been Produced, but have not yet been reviewed.

C. WIP: Quality Control: Products in this Status need to have a quality check completed before the Customer receives them.

Installation Queue

This Queue shows jobs which are completed and need to be Installed for the customer.

D. Built: Awaiting Installation: Finished Products that your center is coordinating to be Installed.

Delivery Queue 

This Queue shows Products which are Built and awaiting Delivery to the Customer.

E.  Built: Awaiting Delivery:  Finished Products that your center will deliver in-house or via courier.

Shipping Queue 

This Queue shows Products which are Built and needing to be shipped.

F. Built: Awaiting Shipping:  Finished Products that are scheduled to be shipped through carriers such as USPS, UPS, or FedEx.

Awaiting Pickup Queue 

This Queue shows Products which are Built and awaiting Pickup from the Customer.

G. Built: Awaiting Customer Pickup: Includes finished Products the Customer will pick up at your center.

Upcoming Queue 

This Queue shows the Production team a preview of what Products await them in their workflow.

H. WIP: In Design: All Design related Statuses.

I. WIP: Order Review:  Products are automatically given this Status when they enter the WIP phase but must be manually updated to move forward in the workflow.

J. WIP: Sales Review:  These are items that the salesperson needs to review.