Check payments that need to be removed due to insufficient funds can be reversed by going to the Overrides Tab on the Order View screen. 

Steps for Removing a Non-Sufficient Funds Check:

  1. Navigate to the Order View page for the corresponding order.
  2. Click on the Overrides Tab.
        NOTE:  If the Overrides tab is blank, you do not have permission to remove non-sufficient funds checks.
  3. Click Payments.

  4. Click Remove Check.
  5. Locate the check. Click Reverse Payment.

  6. Enter a Reason For Reversing.
  7. Click Reverse Payment.

  8. The payment will be reversed. The amount of the reversed check will now show as due.