Check payments that need to be removed due to insufficient funds can be reversed by going to the Overrides Tab on the Order View screen. 


Steps for Removing a Non-Sufficient Funds Check:

  1. Navigate to the Order View page for the corresponding order.
  2. Click on the Overrides Tab.
        NOTE:  If the Overrides tab is blank, you do not have permission to remove non-sufficient funds checks.
  3. Click Payments.


  4. Click Remove Check.
  5. Locate the check.  Click Reverse Payment.


  6. Enter a Reason For Reversing.
  7. Click Reverse Payment.


  8. The payment will be reversed.  The amount of the reversed check will now show as due.