Searching for a specific Customer in CoreBridge allows you to quickly access their account details, order history, and contact information. This article explains how to use the search tools to find a Customer efficiently.
Navigate to Sales Module / Customers / Search.
You can search for a Customer using various filters by entering or selecting information from the available fields.
A. Company name: The Company name on record.
B. Contact First Name: Any contact assigned to a Customer.
C. Contact's Last Name: Any contact assigned to a Customer.
Note: You can search for a Customer by any contact's name but only the primary contact will display below. To see other contacts for a Customer, navigate to the contacts.
D. Phone Number: The Company Phone Number.
Note: The Customer search cannot be filtered by a contact's phone number.
E. Email Address: A contact's email address.
F. Salesperson: The assigned Salesperson for the Customer.
G. Sales Location: Filter by the location in CoreBridge, if you have a multi location system.
H. Status: Filter by prospect, lead, or client.
I. Master Account: The Customers assigned Master Account.
J. Click Include Inactive to include inactive Customers in your search.
K. Click Search to find a Customer. If you click here without using any filters, the system will retrieve all your Customers.
Click on the Customer's name to open the Customer information and settings.