CoreBridge offers powerful API access to help you integrate your systems and automate business workflows. To meet the unique needs of different businesses, we provide three tiers of API access and support: Basic API Access, Basic API Email Support, and Professional API Email Support.
What is included in each plan:
| Plan | Full API Access | Support Response Time | Support Features |
| Basic API Access | ✔ | Not Included | Access to API and documentation only (no email support) |
| Basic API Email Support | ✔ | Within 2 Business Days | Email-based assistance for API-related questions |
| Professional API Email Support | ✔ | Within 1 Business Day | Priority email support with faster response times |
FAQ
Question: What if I'm not signed up for Support?
Answer: If you have API access but are not currently enrolled in an API support plan, our technical team will not be able to respond to API-related inquiries, although you will still have full access to the API and documentation that can be used for implementation and troubleshooting. Should you reach out to support with API-related inquiries, you may receive a notification explaining your current access level, as well as options for upgrading.
Question: How do I sign up or upgrade my API Support plan?
Answer: Please reach out to support@corebridge.net for assistance in signing up or upgrading your API Support Plan.
Question: Once I'm signed up for API Support, who do I reach out to for assistance?
Answer: For all API related questions, please reach out to apisupport@corebridge.net.