The following steps outline how an Order moves through the Production Module in CoreBridge, from production readiness through installation, delivery, shipping, or pickup.



Order Workflow for Production



In Production

  • When a Product is ready to be produced, it enters WIP: In Production.

  • Production staff review files, notes, and details to determine if the Product is ready.



Production Readiness

  • If the Product is not ready, Production enters notes or questions and Product remains in WIP: In Production.

  • If the Product is ready, Production produces the Product to specifications and moves to Quality Control.

  • Production may also update Statuses and Sub-statuses as needed based on workflow requirements.



Quality Control

  • Once production is complete, the Product moves to WIP: Quality Control.

  • Quality Control reviews the finished Product and compares it to specifications.

    • If the Product does not pass, Quality Control enters notes, makes changes, and updates the Status.

    • If the Product passes, the workflow continues.



Destinations 

  • If destination workflows are not enabled,, the Product moves to one of the following BUILT Statuses:

    • Awaiting Installation

    • Awaiting Delivery

    • Awaiting Shipping

    • Awaiting Customer Pickup

  • When destination-based workflows are enabled, CoreBridge updates the Product to BUILT Status and moves the Order to the correct queue automatically.



Built Status Updates

  • Once all Products in the Order reach a BUILT status, CoreBridge automatically updates the Order Status to BUILT.

  • If system settings allow, CoreBridge also emails the Customer when the Order reaches this Status.



Completion Paths

Each BUILT Status leads to a specific completion outcome:

  • Installed → Product is installed and Status updates to Completed: Installed.

  • Delivered → Product is delivered and Status updates to Completed: Delivered.

  • Shipped → Product is shipped and Status updates to Completed: Shipped.

  • Picked Up → Product is picked up and Status updates to Completed: Picked Up.



Order Completion



Next Steps


Order Workflow for Destinations

Order Workflow for Completed