File Upload in Ecommerce allows customers to upload their own files when selecting products for purchase in Ecommerce.  This must be enabled on the Store level and the Product level.  

This article contains the following topics:

Enabling File Upload

File Upload must be enabled on the Store level and the Product level from the admin panel in Ecommerce. 

  1. Navigate to the Store Details for the selected Store.
  2. Check the Enable File Uploads box.

  3. Navigate to the Product Details tab for a product.
  4. Select Enable files upload for this product.
    NOTE: File Upload must be enabled on BOTH the Store and Product level. 

Using File Upload

Once enabled, customers will be able to upload files for products on the Store. 

  1. Navigate to a Product's page on the Store.
  2. Products with file upload enabled will display the File Upload button. Customers have two options to select files.
    • Drag and drop.
    • Click on the file upload button and grab files.

  3. Successfully added products will display on the product view page.
  4. Click Add to Cart.

  5. Review and manage files before completing the purchase. Uploaded files can be removed, uploaded, or deleted from the following screens.
    • (A) Shopping Cart

    • (B) Checkout

  6. Files uploaded by the customer will be located in the File Management folder on the Product's view page when the order syncs over to CoreBridge.

        NOTE: The file upload functionality requires having File Management enabled in your CoreBridge Management 
       System. For more information, please refer to the File Management article.