CoreBridge includes a powerful connection feature that lets you link your CoreBridge system with other software you already use—like tax software, email, or calendars. This integration tool (also known as our External API) allows your team to share information between systems automatically, helping everything run more smoothly behind the scenes.

How We Can Help

If you have questions about third-party integrations, we are happy to assist with:

• Explaining what specific API endpoints do.
• Clarifying request and response formats.
• Investigating and interpreting error messages returned by our API.
• Troubleshooting unexpected results when using an integration tool.

What’s Outside Our Scope

To keep our support focused and efficient, there are a few areas we are not able to help with:

• Writing or debugging your custom code.
• Troubleshooting third-party tools or platforms.
• Designing or building your integration.
• Advising on how to use the API outside the CoreBridge environment.

When to Contact Support

If you’re running into issues with an API call or need clarification on a specific endpoint, feel free to reach out to our support team at supportdesk@corebridge.net.  To help us better assist you, please include:

• The full API call you are making.
• A sample of your request body (with sensitive information removed).
• The exact response or error message you’re seeing.
• A brief business story describing the usage and expected outcome.

Connecting CoreBridge to other systems can unlock powerful automation for your business, and we’re here to support you along the way. If you’re running into trouble or have questions about how something works, don’t hesitate to reach out at supportdesk@corebridge.net.